This policy explains what personal information Seennabis (https://seennabis.ca) collects, why we collect it, who we share it with, and the choices you have. Seennabis operates a marketplace that connects growers in Canada with independent, verified seed banks. By using the site you agree to this policy.
Information we collect
Information you give us
- Account details — name, email address, and password when you create an account.
- Order information — the products you buy, shipping address, and order history.
- Payment information — card payments are processed by our third-party payment provider. We do not store full card numbers on our servers; we receive a confirmation and limited details (such as the card brand and last four digits) needed to service your order.
- Messages — the content of messages you exchange with seed banks through the marketplace.
- Reviews and content — ratings, reviews, and anything else you choose to post.
Information we collect automatically
- Usage and device data — pages viewed, approximate location, browser and device type, and referring links.
- Cookies and similar technologies — used to keep you signed in, remember your cart, secure checkout, and understand how the site is used. You can control cookies in your browser; disabling some may break sign-in or checkout.
How we use your information
- To create and manage your account and process your orders.
- To route your order to the seed bank and enable messaging and fulfilment.
- To take payment securely and prevent fraud and abuse.
- To provide support, honour Buyer Protection, and handle returns.
- To operate, secure, and improve the marketplace.
- To send service messages (order updates) and, where permitted, occasional marketing you can opt out of.
How we share information
We do not sell your personal information. We share it only as needed to run the marketplace:
- Seed banks (sellers) — the shipping and order details necessary to fulfil your purchase.
- Payment processor — to authorise and settle your payment.
- Shipping carriers — to deliver your order and provide tracking.
- Service providers — hosting, email, and security vendors that operate the site on our behalf under confidentiality obligations.
- Legal — where required by law or to protect the rights and safety of our users.
Data retention
We keep personal information for as long as your account is active and as needed to provide the service, comply with legal and tax obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account at any time.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, email contact@seennabis.caand we'll respond in line with applicable law.
Security
We use encryption in transit, access controls, and reputable infrastructure providers to protect your data. No method of transmission or storage is perfectly secure, but we work to protect your information and to notify you of material incidents where required.
Age of users
Seennabis is intended only for adults of legal age to purchase cannabis seeds in their jurisdiction. We do not knowingly collect information from anyone below that age.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above, and significant changes will be communicated where appropriate.