We're a marketplace, so the quickest answers usually come from the seed bank handling your order. For everything else, our team is an email away.
Reach our support team at contact@seennabis.ca. Include your order number if you have one so we can help faster.
We aim to reply within one business day.
The fastest route is to message the seed bank directly from the seller's page or your order — they handle genetics questions, tracking, and fulfilment.
Find your seller →Non-delivery, wrong product, or seeds that didn't germinate? Buyer Protection covers you even if the seller can't resolve it.
Buyer Protection →Run a seed bank and want to reach growers in Canada? Apply to become a verified seller on the marketplace.
Apply to sell →Looking for policies? See Privacy, Terms, Shipping, and Returns & Refunds.